Privacy Policy

Last Updated: 2026-08-21

Privacy at a Glance

What we collect: Identity, contact, payment, and device data.
Why we collect it: To manage accounts, process payments, and prevent fraud.
Who sees it: Only our internal team and trusted service partners.
Retention: Kept for the account life and as required by PH law.
Control: You can request access or deletion via our support channels.

Introduction and Scope

Welcome to 999pub. This Privacy Policy describes how we handle your personal information when you use our services. This policy applies exclusively to our operations within the Philippines. Please be aware that this policy does not cover third-party websites, apps, or external services that you may visit after leaving our platform; those entities maintain their own privacy practices.

Personal Information We Collect

Account and Identity Data

We collect information necessary to establish your identity and create your account, ensuring that all users meet our eligibility requirements.

Verification Documents

To comply with safety regulations, we may request government-issued identification to verify your age and residency.

Payment Data

Financial information is collected to facilitate secure deposits and withdrawals via our supported payment methods.

Gaming and Transaction Activity

We record your gaming history and transaction logs to maintain account accuracy and detect suspicious patterns.

Technical Data

This includes IP addresses, browser types, device identifiers, and operating systems used to access the site for security and optimization.

Support Communication

Records of your interactions with our support team are kept to resolve queries and improve our service quality.

How We Collect Data

We gather information through three primary channels:

Directly from you: Information you provide during registration, KYC verification, or when contacting support.
Automatically: Technical data captured via cookies and server logs as you navigate our platform.
Partner Providers: Data received from our partner payment providers and verification services to validate transactions and identities.

Why We Use Your Data

Your information is processed for the following legitimate purposes:

Account Management: Creating and maintaining your user profile and security settings.
Financial Processing: Handling deposits and withdrawals securely.
Compliance: Verifying age and identity to prevent underage gambling.
Fraud Prevention: Detecting multi-accounting and protecting the platform from malicious activity.
Personalization: Tailoring the platform experience to your preferences.
Legal Obligations: Fulfilling requirements applicable to gambling operators in the Philippines.
Marketing: Sending promotional offers only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information with:

Service Providers: Trusted partners who handle payments, identity verification, and technical infrastructure.
Legal Authorities: Relevant authorities when required by law or to protect our legal rights.

How We Protect Data

We employ rigorous security measures to protect your information:

Encryption: Using industry-standard encryption for data in transit.
Access Control: Restricting internal access to sensitive data to authorized personnel only.
Payment Isolation: Ensuring payment data is handled through secure, isolated channels.
Monitoring: Constant monitoring of our systems to detect and prevent unauthorized access.

Cookies and Tracking

We use cookies to improve your browsing experience and secure your session. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

Your Rights

You have the following rights regarding your personal data:

Access & Correction: Request a copy of your data or correct inaccuracies.
Deletion & Portability: Request the removal of your data or its transfer to another service.
Objection & Withdrawal: Object to specific processing or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on our Support Page. Please note that even after account closure, certain data must be retained as required by gambling and anti-money laundering rules in the Philippines.

How Long We Retain Data

The retention period for your personal information is tied to the lifecycle of your account. Once an account is closed, we retain only the data necessary to comply with the timeframe required by applicable law in the Philippines.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, that account will be terminated immediately. Parents or guardians who suspect a minor is using our platform should report this through our support channels.

Cross-Border Transfers

Some of our technical and payment providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are applied to maintain the privacy and security of your data during these transfers.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates are published directly on this page. We encourage you to check the "Last Updated" date at the top of this page periodically.

Contact Us

If you have any questions or concerns regarding your privacy, please reach out to us via the official contact channels available on our Support Page.